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After-Sales Service


After-sales Service


After you purchased a product from Hello Baler, it’s not the end of the business but the beginning of our service. We promise to our customers that we will provide persistent technical assistance.

After the machine reached you, our technical workers will be sent to your place to install the machine, then they will give your operator the most professional training to make sure they can operate the baler machine well.

You can feel free to contact us when there is a problem of the machine, we will give you the solution within two working days. If the problem is really tough, you can’t handle it yourself, we will send maintainers to maintain it for you. Therefore, you don’t need to worry about the after-sale maintenance.

Parts for After-sales Service

We provide our customers with some common used spare parts free along with the baling presses, which brings great convenience to our customers.

After that, we promise to give our customers the parts they need in the shortest possible time, most of our replacement parts are available for immediate shipment. We will try our best to give the fastest service, in order to avoid causing losses to our customers.

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